Stay More, Play More At Vail Cascade Resort, CO

Vail summer

Find a New Altitude in every season at Vail Cascade Resort. Along the banks of Gore Creek at the base of Vail Mountain, this Four Diamond ski-in/ski-out mountain retreat features the very best of Colorado. You’ll enjoy every amenity necessary to make the most of each stay, including creative Colorado cuisine and craft beer at Atwater on Gore Creek; the incomparable Aria Athletic Club & Spa; and a variety of guestrooms, suites and luxury condominiums. Vail Cascade provides elevated experiences delivered by a team whose true passion is to serve and share the Colorado they love. Continue reading


Perfect ski in ski out suite for the holidays

Park Hyatt Beaver Creek

Luxury at it’s best: the Park Hyatt Beaver Creek Resort and Spa has one (1) suite available from December 21 to 30! It’s a spectacular 2-bedroom suite with fireplace, dining table for 8, kitchenette, 3 full baths, slope views, and SKI IN SKI OUT.

Beaver Creek is a world-class destination boasting legendary service, 1850 acres of skiable terrain, gourmet on-mountain dining, and warm hospitality.

Oh, what fun it is! Enjoy a scenic open air sleigh ride to one of three elegantly rustic cabins serving amazing cuisine and fine wines: Beano’s, Allie’s and Zach’s.

The family-friendly Park Hyatt Beaver Creek Resort and Spa is at the heart of the village with the ice-skating rink at its front door. It’s a Virtuoso “Best of the Best” resort and when you book your vacation through me, you’ll enjoy exclusive benefits and perks at Virtuoso contract rates!

Where are you spending the holidays? Call me now if you haven’t made plans yet!




Winter Getaways and Gear

Winter Getaways and Gear
Come join me for Departure Lounge‘s last travel event of 2014, Winter Getaways & Gear. We’ll showcase the top snow destinations worldwide with exclusive promotional offers and door prizes.

At 3 p.m. our neighbor, St. Bernard Sports will feature a fashion show of the latest snow gear for your trip.

Also enjoy Departure Lounge’s wine flights and cheese plates at happy hour prices all afternoon.

This event is a come-and-go gathering, so stop in whenever you can between 2 p.m. and 4 p.m. Street parking and the parking facility at the former post office across the corner are the best options.

I’ll be available to help with any upcoming trips and St. Bernard Sports staff will be on hand to assist you with any gear or wardrobe additions you may need. I still have last minute (limited) availability for the holidays and other peak travel times at some of the top resorts.

What: Winter Getaways & Gear
Where: Departure Lounge, 311 W 5th Street (at Guadalupe), Austin TX 78701
When: Saturday, December 13th, 2014 from 2pm to 4pm (come and go)

RSVP: call me at 818-268-6552 or email

As a Virtuoso travel advisor affiliated with Departure Lounge, I can offer my clients exclusive benefits and perks at close to 100 “Best of the Best” hotels and resorts in the top snow destinations:

– complimentary upgrades, daily breakfast, and special amenities at four- and five-star hotels and resorts

– exceptional savings or upgrades on business- and first-class international air fares

– destination-based experts to serve as your guides and local concierge service for insider experiences

What is your favorite snow destination? Call me now to discuss and book your travel plans!

World’s Best Ski Towns

Matterhorn in Zermatt

Matterhorn in Zermatt

National Geographic’s selection of the 25 best ski towns in the world. Do you agree? Where do you like to ski?

Just what makes a classic ski town? It starts, naturally, with skiing and snowboarding so good they attract people like youth-bestowing fountains. Then add an inviting mountain burg steeped in ski heritage, amenities, and culture. These are the 25 best. For insider tips, we asked local luminaries where to stay, play, and party, whether you’re on a budget or indulging.
—Aaron Teasdale

World’s Best Ski Towns – National Geographic.

My personal favorites (not in order):

1. Chamonix, France

2. Zermatt, Switzerland

3. Cortina d’Ampezzo, Italy

4. Park City, Utah

5. Taos, New Mexico

and because I ski year round:

6. Valle Nevado, Chile

7. Bariloche, Argentina

On the wish list for 2014-2015 season (come to our ski event on December 13 for special promotions and door prizes): Whistler, British Columbia; Sun Valley, Idaho; Squaw Valley, California

Join me? Hit Follow and be the first to receive dates and rates.

Viviane’s weekly picks October 12

Paris in Autumn

– With it first renovation in 30 years, the Eiffel Tower’s highlight (literally!) is the glass floor pavilion which offers visitors incredible views of the landscape and people below from 187 feet up in the air. Insider tip: if you lie down on the glass floor, you can take a selfie that looks as if you’re in the air! Continue reading

Top snow getaways and gear


Snow season is just around the chair lift! Did you know winter tourism started 150 years ago in St. Moritz, Switzerland? Join ski and snow travel expert Viviane Tondeur and St Bernard Sports at Departure Lounge to launch the slope season in style on Saturday, September 27 from 2 pm to 5 pm.

Departure Lounge’s screens will showcase the best snow resorts in North America and Europe and St Bernard Sports will demo the newest gear and latest fashions. Score great deals, learn about Virtuoso insider access, exclusive benefits and amenities, and enjoy happy hour pricing on Departure Lounge’s wine flights during the event.

Score amazing deals in the countdown to winter promotion or win the Grand Prize, a 2-night Vail ski vacay!

When: Saturday, September 27 from 2 pm to 5 pm

Where: Departure Lounge, 311 W. 5th Street (at Guadalupe), Austin, TX 78701

Questions? Call Viviane Tondeur at 818-268-6552

Don’t worry about missing the Longhorns @ Kansas, we’re broadcasting the game live!

Viviane’s Top Weekly Picks August 3


Could be the cooler than normal temps are tricking my legs to think about the upcoming ski season …? Well, yes, it so happens quite a few updates and announcements came across my desk so here goes:

The Chedi Andermatt

The Chedi Andermatt, part of the multi-billion-dollar resort development, opened in December 2013 and set new standards in the Swiss hotel industry. The chalet-style property is a modern interpretation of alpine architecture by designer Jean-Michel Gathy. The result is a mountaineer’s version of hedonism with luxuriously appointed rooms and suites, 3 restaurants overseen by Michelin-starred Executive Chef Mansour Memarian, spa, and dedicated ski butlers.

Rocky Mountain High

Recently renovated Ritz-Carlton Bachelor Gulch in Beaver Creak, CO is a ski-in/ski-out Rocky Mountain Lodge with brand new additions including ski concierge, restaurant, bar, and retail shops. The ski valet service has moved to a heated outdoor area with hot cocoa, coffee, hot cider, and of course legendary Ritz-Carlton service.

Southern Hemisphere

If you need to get your summer ski fix now, 2014 is turning out to be an epic snow year in Chile, Argentina, Australia and New Zealand.

Considering Repositioning?

Seasonal cruises when ships relocate from one part of the world to another, can offer as much as 70% off regular rates. You’ll enjoy more days at sea to indulge in spa treatments and participate in workshops, lectures, cooking classes and food pairings. Sailings in October & November on Crystal, Celebrity, Windstar and Oceania Cruises, and Holland America Line.

Vibrant London Awaits

Departure Lounge clients are taking advantage of our premium, business, and first class fares on the daily British Airways non-stop flight from Austin to London. Make easy connections to other European destinations, or enjoy a few days in the vibrant capital.

Las Ventanas al Paraíso, Cabo San Lucas

Hollywood’s newest “it” couple, Academy Award winning actors Charlize Theron & Sean Penn, and Departure Lounge founders Keith Waldon & Bryan Glatt recently luxuriated in a stay at the legendary resort which unveiled its 12 new villas, each with a private infinity pool and swim-up bar. Best of all? you can get there in a little over 2 hrs non-stop from Austin and you’ll enjoy Virtuoso exclusive benefits and amenities.

Exclusive Cognac Tasting Tours

From December to February, Courvoisier offers an 8-hour “Cognac & Truffles” tour with a local trufficulteur and a truffle inspired lunch at the elegant Château Courvoisier. The rest of the year, you can enjoy the 7-hour “From Grape to Glass” tour including everything but the truffles. Rémy Martin offers a 10-hour Louis XIII Experience, featuring the “king of cognacs.”

Destinations: Switzerland, Colorado, Chile, Argentina, England, Mexico, France, ocean cruises

Departures: January 1 – December 31

Contact me here to help you plan and book your next trip.


Fun Getaways Reachable via Non Stop Flights from Austin

Non Stop

Pop quiz: name 5 destinations you can reach from Austin on a non-stop flight.

Join me on August 2nd for another fun event at Austin’s Departure Lounge. This time we’re highlighting destinations you can reach via non-flights. Our state-of-the-art flat screens will showcase the best destinations and properties and we’ll distribute special fall travel offers for golf, spa, culinary experiences, and snow sports.

I will be on hand to answer questions and assist you with travel plans. And the lounge’s wine specials will be non-stop as well with happy hour pricing on wine flights during the event.

WIN a roundtrip ticket to Mexico City on Aeromar Airlines (good for 90 days after the event and based on availability).

What: Fun Getaways Reachable By Non-Stop Flight From Austin
Where: Departure Lounge, 311 W 5th Street, Austin, TX 78701
When: Saturday, August 2nd from 2pm – 5pm

Questions about non-stop flights from Austin? Contact me here to help you plan and book your trip.


Private Jet Shuttle between Austin and Colorado Ski Slopes


I have access to unsold seats on private jets from Austin to ski resorts in Colorado and can get you on the slopes in just about two hours. The flights depart on Friday and return on Monday. Take your family, friends, and pets, skip the lines, avoid the hassles, spend less time traveling and more time skiing. Enjoy the benefits and convenience of a private jet shuttle and pay about the same as first class on commercial airlines.

Call Viviane, your snow sport expert at 818-268-6552 for details and availability.

About Viviane Tondeur, MBA, CTC, DS: travel advisor affiliated with Departure Lounge, a member of the Virtuoso network. I focus on snow sports, river cruising, and delicious culinary experiences. As an expert FIT and group planner – I specialize in personalizing clients’ travel experiences, and regularly lead tours to favorite destinations.

About Departure Lounge in Austin, TX: sleek, elegant, one-of-a-kind coffee and wine bar with a cool travel discovery zone. Departure Lounge clients enjoy Virtuoso insider access plus complimentary upgrades and amenities. Departure Lounge travel advisors are part counselor, part global concierge and part magician. We follow a specific process in collaborating with you and have some very cool tools to lead you on the right path.

About Virtuoso: travel industry’s leading luxury network with 1,300 of the world’s premier travel providers, as well as exclusive services, experiences, and products.